Symptom
- Work processes are not correctly starting (status WP_NEW).
- This causes application server to remain on YELLOW status, as can be confirmed with command:
>>sapcontrol -nr $$ -function GetProcessList
name, description, dispstatus, textstatus, starttime, elapsedtime, pid
disp+work.EXE, Dispatcher, YELLOW, Request handling without progress, <timestamp>, PID
igswd.EXE, IGS Watchdog, GREEN, Running, <timestamp>, PID
gwrd, Gateway, GREEN, Running, <timestamp>, PID
icman, ICM, GREEN, Running, <timestamp>, PID
- The Dispatcher trace file (dev_disp) will show:
DpUpdateStatusFileWith: state=YELLOW, reason=Request handling without progress
*** WARNING => DpRequestProcessingCheck: potential request processing problem detected (1. check) [dpxxwp.c 4673]
*** WARNING => DpRequestProcessingCheck: potential request processing problem detected (2. check) [dpxxwp.c 4673]
[…]
- If this situation happens while application server is starting, dispatcher trace file will show:
DpUpdateStatusFileWith: state=YELLOW, reason=Server in state STARTING
*** WARNING => DpRequestProcessingCheck: potential request processing problem detected (1. check) [dpxxwp.c 4673]
[…]
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Environment
- SAP NetWeaver
- SAP NetWeaver Application Server for SAP S/4HANA
- ABAP PLATFORM - Application Server ABAP
Product
Keywords
Request handling without progress, semaphore 10, WP_NEW, semaphore , KBA , BC-CST-STS , Startup Service , BC-DB-DBI , DB Independent Database Interface , Problem
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