SAP Knowledge Base Article - Public

2610465 - Missing Table and Dashboard Reports in Report Center After Instance Refresh Was Done


Missing Table and Dashboard Reports in Report Center After Instance Refresh Was Done.

Note that Canvas and Story reports are not included as they need to be manually transferred.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors HXM Suite

Reproducing the Issue

Post an instance refresh, access Report Center in the destination instance


  • Please note that post BizX Refresh, the re-indexing of the reporting artifacts is required which will be taken care in the BizX instance refresh itself. This point stands true only when the Source Instance is on Report Center.
  • Post refresh, if you are getting the blank Report Center, please confirm in your Refresh case that Report Center re-indexing is also comlpeted.

Even after the confirmation on the case, you are not getting any reports (Table/Dashboards/Tiles) in Report Center, perform below steps:

  1. Go to Admin Center > Sync Report Center Search
  2. Fill up the Job Parameters similar to the screenshot below > click Start Sync

  3. Log out and login back again from BizX

If the reports are still missing after a sync was done, please open a ticket so that SAP Support can further check.

See Also

 2315083 - Instance Refresh for Reporting and Analytics Products (WFA/Canvas/Advanced Reporting/People Analytics)


Instance Refresh, Missing reports, Ad Hoc, Dashboard, Report Center, sync , KBA , LOD-SF-ANA-RCT , Report Centre , Problem


SAP SuccessFactors HXM Suite all versions