2610465 - Missing Table and Dashboard Reports in Report Center After Instance Refresh Was Done

Table and Dashboard Reports missing in Report Center after Instance Refresh was completed.

Note: Canvas and Story reports are not included as they need to be manually transferred.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors HCM 

Post an instance refresh, access Report Center in the destination instance

• Please note that post BizX Refresh, the re-indexing of the reporting artifacts is required which will be taken care in the BizX instance refresh itself. This point stands true only when the Source Instance is on Report Center.
• Post refresh, if you are getting the blank Report Center, please confirm in your Refresh case that Report Center re-indexing is also completed.

Even after the confirmation on the case, you are not getting any reports (Table/Dashboards/Tiles) in Report Center, perform below steps:

1. Go to Admin Center > Sync Report Center Search.
2. Fill up the Job Parameters similar to the screenshot below > click Start Sync.
   
   
   
3. Log out and login back again from BizX.

If the reports are still missing after a sync was done, please open a ticket so that SAP Support can further check.

• 2315083 - Instance Refresh for Reporting and Analytics Products (WFA/Canvas/Advanced Reporting/People Analytics)
• 2353719 - How to Sync Report Center - Error occurs while fetching reports from the Report Center

Instance Refresh, Missing reports, Ad Hoc, Dashboard, Report Center, sync , KBA , LOD-SF-ANA-RCT , Report Centre , Problem