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2610708 - Container not specified in External Service Desk


You use Solution Manager ITSM with External Service Desk configuration. When you click  synchronize action you get SOLMAN_ITC 048 - Container not specified error.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental



 SAP Solution Manager 7.2


SAP Solution Manager 7.2


ZMIV_VAR_SP_SYNC_THIRD, SMIV_VAR_SP_SYNC_THIRD, PASS_ICT_SYNC_TO_THIRD,  SOLMAN_ITC, greyout, Container, PPF Framework , KBA , SV-SMG-SUP-IFA , Interface to External Service Desk Application , SV-SMG-SUP , Service Desk / Incident Management , How To

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