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SAP Knowledge Base Article - PreviewSymptom
You use Solution Manager ITSM with External Service Desk scenario. When you execute the Synchronize action you get error SOLMAN_ITC 048 - Container not specified.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental
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Environment
SAP Solution Manager 7.2
Product
SAP Solution Manager 7.2
Keywords
ZMIV_VAR_SP_SYNC_THIRD, SMIV_VAR_SP_SYNC_THIRD, PASS_ICT_SYNC_TO_THIRD, SOLMAN_ITC, greyout, Container, PPF Framework , KBA , SV-SMG-SUP-IFA , Interface to External Service Desk Application , SV-SMG-SUP , Service Desk / Incident Management , How To
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