SAP Knowledge Base Article - Public

2611053 - Purge of a Global Assignment without Ending First.

Symptom

If you have Purged a Users Global Assignment without prior Ending the Global Assignment

Environment

Employee Central 

Reproducing the Issue

User no longer able to Login to Successfactors.

Top right hand corner where username is display it will say the following "Purged User (1234567)"

Cause

Purging a users Global Assignment prior to Ending it.

The Incorrect handling of Ending the Global Assignment causes Data Corruption.

Resolution

You will need to open an case with the component LOD-SF-EC, who in turn will need to engage with the Engineering Team to remove the corrupted data via script

Keywords

SuccessFactors, Purge, Global Assignment, Access, Login , KBA , ect-89530 , LOD-SF-EC-GA , Global Assignment , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Suite all versions