SAP Knowledge Base Article - Public

2611075 - Job Requisition page keeps loading when status is changed

Symptom

Job Requisition page keeps loading when requisition status is changed to any status

Environment

SuccessFactors Recruiting Management

Reproducing the Issue

Go to Recruiting > select any requisition

1.png

Change the status to any selection

2.png

Once status has been changed, the page will keep loading

3.png

Cause

There is configuration issue in the Job req template for the rule configured for "OnSave" trigger rule. This Rule should be at the template level, so it should be present at the end of the Job req template not at the field level.

Wrong configuration:

<field-definition id="status" type="picklist" required="false" custom="false">
<field-label><![CDATA[Status Detail]]></field-label>
<field-description><Unable to render embedded object: File ([CDATA[This status must be manually updated) not found.]]></field-description>
<picklist-id>RCM_status</picklist-id>
<trigger-rule event="onSave" rule="RCMStatus"/>
</field-definition>

Resolution

Remove trigger rule at the field level and tranfer the rule at the end of the Job requisition template(Template Level)

Correct Configuration:

<field-definition id="status" type="picklist" required="false" custom="false">
<field-label><![CDATA[Status Detail]]></field-label>
<field-description><Unable to render embedded object: File ([CDATA[This status must be manually updated) not found.]]></field-description>
<picklist-id>RCM_status</picklist-id>
</field-definition>
< field-definition id="title" type="text" required="true" custom="false">
<field-label><![CDATA[Internal Title]]></field-label>
</field-definition>
<field-definition id="extTitle" type="text" required="true" custom="false">
<field-label><![C
..
..
..
<trigger-rule event="onSave" rule="RCMStatus"/>
< /job-req-template>

Keywords

KBA , LOD-SF-RCM-RUL , Recruiting Rule Issues with MDF Platform , Problem

Product

SAP SuccessFactors Recruiting all versions