SAP Knowledge Base Article - Public

2611105 - How to request a license key for SAP Crystal Server - SAP for Me

Symptom

  • How to create a license key for SAP Crystal Server
  • SAP Crystal Server installer asking for a license key
  • Steps to generate license keys for SAP Crystal Server
  • Installation requires a license key for SAP Crystal Server

Environment

  • SAP Crystal Server 2020
  • SAP Crystal Server 2016
  • SAP Crystal Server 2013
  • SAP Crystal Server 2011
  • SAP Crystal Reports Server 2008
  • SAP Crystal Reports Server XI R2
  • SAP for Me > License Keys

Resolution

The steps below can be used to generate a license key for SAP Crystal Server 2020. You can also follow the steps for older versions (e.g. 2016, 2013, 2011, 2008...) by simply changing the version*, as needed.

    1. Go to SAP for Me > License Keys
    2. Select/search for the installation number
    3. Click + Add System
      • Product: SAP Crystal Server
      • Version: SAP Crystal Server 2020*
      • Enter a System ID: Must be exactly 3 alphanumeric characters starting with a letter A-Z (e.g. "C16") - see KBA 2952755
      • Enter a System Name: Optional
      • Select a System Type from the drop-down (e.g. Development, Test, Production, etc.)
      • Select a Operating System: Select from drop-down if not pre-populated
    4. Click Continue
    5. Click + Add License Key
      • Material: Select from drop-down list  (TIP: "Licensed" number is total quantity licensed for the license material.)
      • Version: 2020*   (Tip: "Remaining number" is amount you can create a license key for.)
      • Number of Licenses: Enter an amount up to the "Remaining" quantity
    6. Click Add
    7. Repeat Steps 5-7 if you want to generate additional license keys for the same product/version
    8. Click Generate
    9. The license key(s) will be generated immediately to use during the SAP Crystal Server software installation 

    If you have any issues generating license keys, create a case for component XX-SER-LIKEY-BOJ and include screenshots of the steps you're taking and any error messages you receive. Be sure to include the installation number, version, as well as the license materials (and quantities) you're trying to generate license keys for. If you are creating license keys for a new version, it's helpful to include the old license keys for the previous versions.

    See Also

    For more information, access the SAP BusinessObjects Solutions License Keys step-by-step guide.

    Keywords

    SAP CRS, SAP Crystal Reports Server , crystal server 2011 , crystal server 2013 , CRS 2016 , get , generate , obtain , request new Product Key , installation key , 7008040 CRS 2008 WIN INTL , 7018708  SAP Crystal Server (user) , 7018709 SAP Crystal Server (CS) , 7008044  CRS XI WIN INTL 1 NUL License , 7007442 Crystal Reports , 7004173 Crystal Reports Server 5 CAL , 7008060 CRS 2008 WIN INTL 20 CAL , 7008062 CRS 2008 WIN INTL 5 NUL License 2008 , KBA , XX-SER-LIKEY-BOJ , Business Objects Products , XX-SER-FORME , SAP for Me , How To

    Product

    SAP Crystal Server all versions