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SAP Knowledge Base Article - PublicSymptom
You replicate business partners from ERP and you deactivated the Tax Field Check in Countries activity in Business Configuration, however, you still get the following error in Web Service Message Monitoring:
'Error while processing inbound third party communication'
'ISO code XX is not correct in the VAT registration number' (where XX represents the ISO code of the tax number).
Environment
SAP Hybris Cloud for Customer
SAP ERP
Reproducing the Issue
Pre-requisites: working integration scenario for business partner replication between C4C and ERP.
-
Go to the Administrator work center.
- Under General Settings click on the Web Service Message Monitoring link.
- Observe the messages from your ERP system related to business partners.
- The messages fail with the below error despite that you disabled Tax Field Check:
'Error while processing inbound third party communication'
'ISO code XX is not correct in the VAT registration number'
Cause
Though the validation check for the tax number is turned off, a few basic validation for the respective tax number happens (e.g. ISO number). Validation check for the format or number range of the tax number does not happen if you turned off the Tax Field Check.
Resolution
You need to maintain proper tax number when sending a business partner from ERP to C4C.
Keywords
ISO, tax number, Tax Field Check, VAT registration number , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , How To
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