SAP Knowledge Base Article - Public

2611235 - What is happening with my Cloud Test & Demo for SAP Analytics Cloud (SAC) order?

Symptom

  • What is happening with my Cloud Test & Demo for SAP Analytics Cloud (SAC) order?
  • Status: Sent to SAP on MMM DD, YYYY
  • Order Confirmation Initial Order Cloud Products email received from Partner Licensing Services, SAP SE

Environment

  • SAP Analytics Cloud

Cause

  • DocuSign signatures have not been received on the contract.

Resolution

  • Please check your email and spam filters for a DocuSign email and follow the instructions to provide the required signatures.
  • If you cannot locate your DocuSign email, refer to the KBA 3597596 - How to contact TDD Partner Support for BTP Partner Accounts, and contact SAP Test Demo Development Licenses for SAP Partner with your order number.

See Also

Keywords

SAC, SAP BusinessObjects Cloud, Business Objects, SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, partner, test, demo, license, order, confirmation, DocuSign, contract, missing, logon, tenant, received test, demo (partner),sac partner resources kba partner edge,tdd@sap.com , KBA , LOD-ANA , SAP Analytics Cloud (SAC) , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , LOD-ANA-PL , Planning , LOD-ANA-BR , SAC Boardroom , LOD-ANA-PR , SAC Predictive , Problem

Product

SAP Analytics Cloud 1.0