Symptom
When you use the option Export to Excel on Ipad App you see only the first column.
Environment
Cloud for Customer Extended Edition App
Reproducing the Issue
- Logon on Cloud for Customer Extended Ipad App
- Go to Tickets WoC
- Click on the three dots icon
- Select Export to Excel
- In the new screen you see just the first column
Cause
This is an iOS behavior. The screen that appears when you select this option just open a preview of the document.
Resolution
To see all the columns you need to open the file with Excel:
- Click on Share button:
-
Select Copy to Excel:
- Excel will load the complete file:
Keywords
KBA , AP-RC-MOB-IPD , SAP Hybris Cloud for Customer Extended App on iOS , Problem
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions