SAP Knowledge Base Article - Public

2611407 - Reset All User Screen Personalizations

Symptom

You standardized all screen layouts centrally, but some users do not see the screen layout as deployed and you would like to reset all user personalizations.

Environment

SAP Hybris Cloud for Customer

Cause

This is expected system behaviour.

Resolution

This functionality is not available. The deletion of personalizations has to be done by the individual users.

Keywords

personalization; end-users; delete; deletion , KBA , delete , personalization , deletion , end-users , AP-RC-UIF-FLX , Page Layout & Key User Configuration , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions