You standardized all screen layouts centrally, but some users do not see the screen layout as deployed and you would like to reset all user personalizations.
SAP Hybris Cloud for Customer
This is expected system behaviour.
This functionality is not available. The deletion of personalizations has to be done by the individual users.
personalization; end-users; delete; deletion , KBA , personalization , delete , end-users , deletion , AP-RC-UIF-FLX , Page Layout & Key User Configuration , Problem