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SAP Knowledge Base Article - PreviewSymptom
You could find multiple entries with the same name for Reported By field in Tickets.You want to know which name belongs to which Business Role.
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Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Business Partner, Reported Byticket,timeline,business partner , KBA , LOD-CRM-SRP , Service Request Processing , Problem
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