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2611512 - ASE update fails with ERROR - Flexeraal3: $SYBASE\<SID>\data\empty - SAP ASE

Symptom

  • ASE update fails with the following message:

    Status: ERROR
    Additional Notes: ERROR - 
    The installation failed.

  • The ASE_Suite.log shows:
    FATAL ERROR - class com.sybase.ia.common.InstallMergeModuleStatus FatalInstallException: Adaptive Server Enterprise: FAILED. See log file $SYBASE\<SID>\log\ase.log for detail.

  • The ase.log shows:
    ERROR - Flexeraal3: $SYBASE\<SID>\data\empty


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Environment

Adaptive Server Enterprise (ASE) - 16.0

Product

SAP Mobile Platform 3.0

Keywords

KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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