SAP Knowledge Base Article - Preview

2611683 - CRM_NOTES : error "Customizing settings incomplete; contact your system administrator"

Symptom

There is an error when you lauch the CRM FIORI App CRM_NOTES ("My Notes").

SAP Gateway error log (transaction IWFND/ERROR_LOG) is returning the following information:

/iWFND/CM_BEC/029","message":{"lang":"en","value":"RFC Error: Runtime error occurred in backend system"},"innererror":{"application":{"component_id":"CRM-BF-TM","service_namespace":"/SAP/","service_id":"CRM_NOTES","service_version":"0001

RFC_FAILURE_MESSAGE Customizing settings incomplete; contact your system administrator

 


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Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP Fiori for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Fiori for SAP CRM all versions ; SAP NetWeaver Application Server for ABAP 7.52 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

KBA , CRM-FIO-NOT , Fiori UI for Text Management , Problem

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