/support/notes/service/sap_logo.png){kind=logo}
SAP Knowledge Base Article - PreviewSymptom
You adapted Ticket Routing Rules columns, but not all of them are displayed in the decision table configuration.
Read more...
Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Ticket Routing Rules, Service and Social, Missing Columns, Adapt Columns , KBA , ticket routing rules , missing columns , adapt columns , LOD-CRM-SRP , Service Request Processing , LOD-CRM-BRF , C4C BRF Configuration , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
/support/notes/service/facebook.svg)
/support/notes/service/twitter.svg)
/support/notes/service/youtube.svg)
/support/notes/service/linkedin.svg)
/support/notes/service/instagram2.svg)