SAP Knowledge Base Article - Public

2612063 - Unable to access Dashboards, Reporting and Analytics page


 User is getting blank screen while accessing Dashboard and Analytics (ORD) page


Dashboards, Analytics, Reporting

Reproducing the Issue

Login to the instance

On the Homepage dropdown, select Reporting

Page does not render and displays blank


The error is due to the page being loaded in compatibility mode which does not support the javascript object Set. The page is expected to load in standard mode.
We do not support IE10 or lower. So loading the page in a version lower than IE11 standards mode will not be supported.


IE browser version should IE11 or higher is the recommended version to be in use for the reporting tools.

See Also


Adhoc, ORD, Dashboards , KBA , LOD-SF-ANA-DSH , YouCalc Dashboards and Tiles (Dashboards 2.0) , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, YouCalc, ORD) , How To


SAP SuccessFactors HXM Core all versions