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2612224 - Error 2620 followed by signal 11 at qualpage - SAP ASE

Symptom

  • ASE errorlog reports error 2620
  • Immediately followed by one or more signal 11 messages at address qualpage:

Error: 2620, Severity: 21, State: 4
The offset of the row number at offset 1234 does not match the entry in the offset table of the following page:
Page pointer = 0x0x166aa8aaa, pageno = 5678, status = 0x51, ptnid = 12345678, indexid = 0, level = 0, pnextrno = 256.

with a stacktrace including:

putdrow
insdata
cins__space
cinsert
ins_insert
insert_all

Current process (0xfa50081) infected with signal 11 (SIGSEGV)
Address 0x0x00000000018d871e (qualpage+0x3de), siginfo (code, address) = (1, 0x0x0000000000000003)

with a stacktrace including:

qualpage
dupcheck
cinsert
ins_insert
insert_all


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Environment

SAP Adaptive Server Enterprise 15.7 & 16.0

Product

SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0

Keywords

KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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