SAP Knowledge Base Article - Preview

2612279 - Phone Call Subject Is Not Shown on the Interactions Tab of a Ticket

Symptom

You have created a phone call activity on the Activities tab of a ticket, but when you go to the Interactions tab, you cannot see its Subject.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

phone call activity on the Activities tab of a ticket , KBA , LOD-CRM-SRP-INT , Ticket Interactions , How To

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