SAP Knowledge Base Article - Public

2612472 - Dashboard Tile is Not Populating Data - Show as blank - Tiles/Dashboard


  • The tiles are not showing any information for a few templates.
  • The tiles are blank after they are filtered.


  • SAP SuccessFactors HXM Suite
  • Dashboards and Tiles

Reproducing the Issue

  1. Login to the instance;
  2. Go to the Dashboards section;
  3. A Tile will be showing blank information. 


This is caused because this specific "Template" is not selected on the "Data Sets" under "People and Datasets" on the "Manage Standard Dashboards and YouCalc Files".


See steps below to correct the behavior:

  1. Go to Admin Center;
  2. Search for Manage Dashboards;
  3. Manage Standard Dashboards and YouCalc Files > Select the tile that is not showing information;
  4. Take action > Edit;
  5. Go to People and Datasets > Dataset section and select the ones that are missing;


Chart - Dashboard - Tile - No information show - Blank , KBA , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, YouCalc, ORD) , LOD-SF-ANA-DSH , YouCalc Dashboards and Tiles (Dashboards 2.0) , Problem


SAP SuccessFactors HXM Suite all versions