Symptom
Product ID in the report is not corrrect. It shows ID.1 instead the ID itself. For example, the product ID is ABC, it shows ABC.1 in the report. (ABC represents the ID of the product)
Environment
SAP Business ByDesign 1802
Reproducing the Issue
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Go to the Customer Invoicing work center.
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Go to the Reports view.
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Open the report Invoice Volume and run it.
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Shows Invoice and Product in the raw, you could see the Product shows ID ABC.1 for invoice XYZ. (XYZ represents the ID of invoice).
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Open the product master data, the ID is ABC.
- Open the invoice, the product ID is ABC as well.
Cause
There are service and material created with the same ID ABC. In order to differentiate the type of the items, system shows ABC.1 for material and ABC.2 for service.
Resolution
This is the correct system behavior as designed.
Keywords
Invoice Volume; Product ID; ID.1 , KBA , SRD-CRM-INV , Customer Invoicing , Problem
Product
SAP Business ByDesign all versions