SAP Knowledge Base Article - Public

2613121 - Product ID is Not Displayed as Expected in the Invoice Volume Report

Symptom

Product ID in the report is not corrrect. It shows ID.1 instead the ID itself. For example, the product ID is ABC, it shows ABC.1 in the report. (ABC represents the ID of the product)

Environment

SAP Business ByDesign 1802

Reproducing the Issue

  1. Go to the Customer Invoicing work center.
  2. Go to the Reports view.
  3. Open the report Invoice Volume and run it.
  4. Shows Invoice and Product in the raw, you could see the Product shows ID ABC.1 for invoice XYZ. (XYZ represents the ID of invoice).
  5. Open the product master data, the ID is ABC.
  6. Open the invoice, the product ID is ABC as well.

Cause

There are service and material created with the same ID ABC.  In order to differentiate the type of the items, system shows ABC.1 for material and ABC.2 for service.

Resolution

This is the correct system behavior as designed.

Keywords

Invoice Volume; Product ID; ID.1 , KBA , SRD-CRM-INV , Customer Invoicing , Problem

Product

SAP Business ByDesign all versions