Symptom
Custom fields which have been defined in the mobile section are not appearing in the mobile app.
Environment
- SAP SuccessFactors Recruiting Management
- SAP SuccessFactors Mobile
Reproducing the Issue
- Create an offer approval
- Send it to the next approver
- That approver opens the offer in the mobile app
- Some of the custom fields are not showing in the app
Cause
The custom offer fields that are not showing have been configured as 'custom = false' on the template.
Resolution
Change the custom fields to 'custom = true' in the Offer Details Template and they should appear in the mobile app.
Keywords
Mobile Application, Phone, Offer Approval, Missing Offer Approval fields, Offer Approval fields not displayed. , KBA , csg_q , LOD-SF-RCM-MOB , Mobile Interface, Mobile Apply , Problem
Product
SAP SuccessFactors Recruiting all versions