2613324 - BSP dump in class CL_TRIGGER_PPF when processing ITSM documents

• Changing the status of an IT Service Management document (E.G. ZMIN, etc.) gives the following BSP dump:
  "Business Server Page (BSP) error
  Exception Class CX_OS_OBJECT_NOT_FOUND
  Program CL_TRIGGER_PPF==============CP
  ABAP Class CL_TRIGGER_PPF
  Method IF_OS_STATE ~ HANDLE_EXCEPTION
  Line 32
  Long Text   -"
  
  
• Assigning a Processor to an IT Service Management document displays the above dump.
• Changing the Processor in an IT Service Management document displays the above dump.

• SAP Solution Manager 7.1
• SAP Solution Manager 7.2

ITSM, IT Service management, SOLMAN, charm, CX_OS_OBJECT_NOT_FOUND, IF_OS_STATE ~ HANDLE_EXCEPTION , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem