SAP Knowledge Base Article - Public

2613553 - Plateau Report Designer error 'FileNotFoundException'

Symptom

When attempting to connect to PRD using VJDBC connection the following error is generated:

org.eclipse.birt.report.data.oda.jdbc.JDBCException: There is an error in get connection, java.sql.SQLException: java.io.FileNotFoundException: https://<customer url>.plateau.com/vjdbc/vjdbc

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Open PRD.
  2. Setup the connection.
  3. Test the connection.

PRD error.jpg

Cause

One likely potential casue for this error is simply the VJDBC is not setup for the instance trying to make the connection or has been removed.

Resolution

Review KBA 2171592 - Process to enable the use of Plateau Report Designer (PRD) to see the setup configuration requirements, limitations, & steps to enable.

See Also

KBA 2171592 - Process to enable the use of Plateau Report Designer (PRD)

Keywords

Plateau Report Designer, PRD, There is an error in get connection, FileNotFoundException, report, connection, error, VJDBC, , KBA , LOD-SF-LMS-PRD , VJDBC Setup or Connection Issues , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-REP , Reporting Data , Problem

Product

SAP SuccessFactors Learning all versions