Symptom
Run "Check Tool" to verify if Orphan Person ID´s exists into system
Environment
- SAP SuccessFactors Employee Central
Reproducing the Issue
Review Check Tool for Orphaned ID's
Cause
When Person ID's are removed occasionally associations remain in the system and therefore the person ID's are then Orphaned ID's in the system that cannot be used until the Orphaned ID's are cleared.
Resolution
The following feature in provisioning needs to be enabled - "Enable Compound Deletes".
For customers with Partners please request your partner to enable this feature, else you will need to request support to enable this feature.
Once Enabled.
- Login to Instance
- Go to Admin Center, then "Import Employee Data"
- Then download the Template for "Compound Deletes" (Fill in template and then Import file)
This will permanently remove the Orphaned ID's from the system.
See Also
Keywords
Purge, Orphaned IDs, Person ID, Check tool, employee data issues, how to identify orphaned person IDs, Remove , KBA , LOD-SF-EC-ADM , Admin Tools (EC Core only) , Problem