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2614021 - In the SYSAM SYBASE.rl Report, there are not a number the license used and free SAP IQ

Symptom

  1. Running “lmstat -a -c”  does not show a number of licenses used and released.
  2. The utility programs are not coping with the word e.g : “ADMINISTRACIÓN” "special character" in the name in the NOTICE field of the license file (specifically the Latin capital O with an acute).
  3. lmutil lmstat -a -c 27100@license-iq-2.xxxx.xxxx there are not a number the licenses used and released. 

lmutil lmstat IS NOT written to SYBASE.log

lmutil - Copyright (c) 1989-2016 Flexera Software LLC. All Rights Reserved.
Flexible License Manager status on Mon 11/27/2017 14:06

License server status: 27100@license-iq-2.xxxx.xxxx
    License file(s) on license-iq-2.xxxx.xxxx: /opt/sybase/sysam/sysam/licenses/license-iq-2.xxxx.xxxx_20171117.lic:

license-iq-2.xxxx.xxxx: license server UP (MASTER) v11.14.0

Vendor daemon status (on license-iq-2.xxxx.xxxx):

SYBASE: UP v11.14.0
Feature usage info:

  1.  You'll have something like this:

You should be getting more than that. At least a line such as:
Users of XXX: (Total of X licenses issued; Total of Y license in use)


Read more...

Environment

  • SYSAM 2.4 
  • SAP IQ 16.0

Product

SAP IQ 16.0 ; Sybase Software Asset Management 2.4

Keywords

CR813821, CR#813821, 813821 , KBA , BC-SYB-IQ , Sybase IQ , Bug Filed

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