Symptom
- The following error appears when trying to connect to SAP SuccessFactors (SF) using SAP Analytics Cloud (SAC):
"Unable to connect to SAP SuccessFactors. Check the connection details and user credentials then try again." - The following error appears in the browser Developer Tools Network tab:
"{"error":{"code":"ERROR_AUTHENTICATION_FAILURE","rawError":"Failed to get access token with message: Unauthorized {\"errorHttpCode\":\"401\",\"errorMessage\":\"Unable to authenticate the client (Login failed - invalid ip)\"}","params":["Unauthorized {\"errorHttpCode\":\"401\",\"errorMessage\":\"Unable to authenticate the client (Login failed - invalid ip)\"}"]}}"
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Environment
- SAP Analytics Cloud
- SAP SuccessFactors
Product
SAP Analytics Cloud 1.0
Keywords
Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, SF, SAPSF, IP, ranage, Admin Center, Password & Login Policy Settings, whitelist, white list , KBA , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , Problem
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