SAP Knowledge Base Article - Public

2614076 - Bank Details Fields in C4C Accounts

Symptom

  • You are unable to find Bank Details fields for Customers in C4C.

Environment

  • SAP Cloud for Customer 

Reproducing the Issue

  1. Go to Business Analytics work center. 
  2. Go to Design Data Sources work center view. 
  3. Search for the source name 'Account Details'. 
  4. Click on Preview. 
  5. You will be able to see the following fields Bank Account Holder, Bank Account Number, Bank Name, Bank Account Valid From, Bank Account Valid To. 
  6. You want to know where these fields are located in UI in C4C.

Cause

  • The bank details fields in the data source are deprecated in C4C. 
  • We are/were not able to remove them because of compatibility reasons.

Resolution

  • It's currently not planned to support "Business Partner Bank Details" in C4C standard in the future.

Keywords


bank details, account fields, C4C UI, deprecated fields, compatibility reasons, business partner, analytics work center, design data sources, account details, preview fields, valid from, valid to, bank name, holder, number, customer support, resolution , KBA , LOD-CRM-ACC , Account , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions