SAP Knowledge Base Article - Public

2614308 - Unable to Reset Call in Live Activity Center in RUI

Symptom

You are not able to find the reset button under Live Activity Center in RUI.

Environment

SAP CLOUD FOR CUSTOMER 1802 / 02

Resolution

The reset functionality, same as there is in HTML5 to clear off the Live Activity, is currently not available in RUI.

This functionality is planned to be made available in a higher release. At this point in time, we are not in a position to provide more accurate information on date and/or timelines for this future release.

Keywords

Reset; RUI; Button; Call; Live Activity Center; , KBA , LOD-CRM-LA , Live Activity , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions