When replicating a Sales Order from ERP to C4C, you notice that the Sales Org value has changed.
SAP Cloud for Customer
Reproducing the Issue
Create a Sales Order in C4C with Sales Org XYZ(Sales Organization ID).
- Replicate the Sales Order to ERP.
- Inbound Replication from ERP to C4C gets triggered.
- Sales Org value changes in C4C from XYZ to XYX.
- Org changes can be checked in changes tab in Sales Order.
Party Role determination is maintained during Inbound Replication in Business Configuration --> Sales Order Activity-->Involved Parties.
To avoid this behavior, you have a column on Business Configuration > Overview > Sales Order > Maintain Involved Parties > Sales Org: Inbound Replication. Here, you have to set "Exclude", to prevent the redetermination.
Sales Org change, Sales Order, Sales Order Replication from ERP, Party Role Determination , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , LOD-CRM-OPP , Opportunity Management , How To
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