SAP Knowledge Base Article - Public

2614866 - Trigger for Application Updated By Candidate - Recruiting Management

Symptom

This article will provide general information on how to use and configure the Application Updated by Candidate trigger.

Environment

SAP SuccessFactors Recruiting Management

Resolution

Trigger point:

This email will be triggered any time a candidate edits/changes data on the application after (not including) the initial apply.

How to enable:

  1. Admin Center;
  2. Manage Recruiting Email Triggers;
  3. Application Updated by Candidate;
  4. Check the "Enable" box;
  5. Set the recipients and email body;
  6. Save

Allowed tokens (please, notice that tokens not listed below are not supported and may not work as expected):

  • [[AGENCY_POSTING_URL]]
  • [[APPLICATION_ID]] 
  • [[APPLICATION_PAGE_URL]]
  • [[CANDIDATE_EMAIL]]
  • [[CANDIDATE_FIRST_NAME]]
  • [[CANDIDATE_FULL_NAME]]
  • [[CANDIDATE_ID]]
  • [[CANDIDATE_LAST_NAME]]
  • [[CANDIDATE_OFFER_URL]]
  • [[CAREER_SITE_FORGOT_PASSWORD_URL]]
  • [[CAREER_SITE_URL]]
  • [[COMPANY_NAME]]
  • [[HIRING_MGR_FULL_NAME]]
  • [[JOB_REQ_ID]]
  • [[JOB_REQ_LOCATION]]
  • [[JOB_REQ_TITLE]]
  • [[LOGIN_URL]]
  • [[LOGO]]
  • [[MICROSITE_LOGO]]
  • [[ORIGINATOR_FULL_NAME]]
  • [[RECRUITER_FULL_NAME]]
  • [[SECOND_RECRUITER_FULL_NAME]]
  • [[SENDER]]
  • [[SIGNATURE]]
  • [[SOURCER_FULL_NAME]]
  • [[TODAY]]
  • [[VP_STAFFING_FULL_NAME]]

Specifics and limitations:

  • This trigger will only be available for selection if the client instance has Multistage Application enabled in provisioning.
  • Candidates will always be able to access their applications and click the Update button. Even if no field was updated/modified, the Application Updated By Candidate trigger will be executed. The Application History will show no changes even though the trigger is sent.
  • There is no way to avoid this trigger from being executed based on the applicant status (e.g.: "We do not want this trigger to be executed when a disqualified candidate updates the application.")

Keywords

Multistage, email, token, applicant, status, disqualified, trigger, application, updated, candidate , KBA , LOD-SF-RCM , Recruiting Management , How To

Product

SAP SuccessFactors Recruiting all versions