Symptom
This article will provide general information on how to use and configure the Application Updated by Candidate trigger.
Environment
SAP SuccessFactors Recruiting Management
Resolution
Trigger point:
This email will be triggered any time a candidate edits/changes data on the application after (not including) the initial apply.
How to enable:
- Admin Center;
- Manage Recruiting Email Triggers;
- Application Updated by Candidate;
- Check the "Enable" box;
- Set the recipients and email body;
- Save
Allowed tokens (please, notice that tokens not listed below are not supported and may not work as expected):
- [[AGENCY_POSTING_URL]]
- [[APPLICATION_ID]]
- [[APPLICATION_PAGE_URL]]
- [[CANDIDATE_EMAIL]]
- [[CANDIDATE_FIRST_NAME]]
- [[CANDIDATE_FULL_NAME]]
- [[CANDIDATE_ID]]
- [[CANDIDATE_LAST_NAME]]
- [[CANDIDATE_OFFER_URL]]
- [[CAREER_SITE_FORGOT_PASSWORD_URL]]
- [[CAREER_SITE_URL]]
- [[COMPANY_NAME]]
- [[HIRING_MGR_FULL_NAME]]
- [[JOB_REQ_ID]]
- [[JOB_REQ_LOCATION]]
- [[JOB_REQ_TITLE]]
- [[LOGIN_URL]]
- [[LOGO]]
- [[MICROSITE_LOGO]]
- [[ORIGINATOR_FULL_NAME]]
- [[RECRUITER_FULL_NAME]]
- [[SECOND_RECRUITER_FULL_NAME]]
- [[SENDER]]
- [[SIGNATURE]]
- [[SOURCER_FULL_NAME]]
- [[TODAY]]
- [[VP_STAFFING_FULL_NAME]]
Specifics and limitations:
- This trigger will only be available for selection if the client instance has Multistage Application enabled in provisioning.
- Candidates will always be able to access their applications and click the Update button. Even if no field was updated/modified, the Application Updated By Candidate trigger will be executed. The Application History will show no changes even though the trigger is sent.
- There is no way to avoid this trigger from being executed based on the applicant status (e.g.: "We do not want this trigger to be executed when a disqualified candidate updates the application.")
Keywords
Multistage, email, token, applicant, status, disqualified, trigger, application, updated, candidate , KBA , LOD-SF-RCM , Recruiting Management , How To
Product
SAP SuccessFactors Recruiting all versions