Symptom
This article will provide general information on how to use and configure the Application Updated by Candidate trigger.
Environment
SAP SuccessFactors Recruiting Management
Resolution
Trigger point:
This email will be triggered any time a candidate edits/changes data on the application after (not including) the initial apply.
How to enable:
- Admin Center;
- Manage Recruiting Email Triggers;
- Application Updated by Candidate;
- Check the "Enable" box;
- Set the recipients and email body;
- Save
Allowed tokens (please, notice that tokens not listed below are not supported and may not work as expected):
- [[AGENCY_POSTING_URL]]
- [[APPLICATION_ID]]
- [[APPLICATION_PAGE_URL]]
- [[CANDIDATE_EMAIL]]
- [[CANDIDATE_FIRST_NAME]]
- [[CANDIDATE_FULL_NAME]]
- [[CANDIDATE_ID]]
- [[CANDIDATE_LAST_NAME]]
- [[CANDIDATE_OFFER_URL]]
- [[CAREER_SITE_FORGOT_PASSWORD_URL]]
- [[CAREER_SITE_URL]]
- [[COMPANY_NAME]]
- [[HIRING_MGR_FULL_NAME]]
- [[JOB_REQ_ID]]
- [[JOB_REQ_LOCATION]]
- [[JOB_REQ_TITLE]]
- [[LOGIN_URL]]
- [[LOGO]]
- [[MICROSITE_LOGO]]
- [[ORIGINATOR_FULL_NAME]]
- [[RECRUITER_FULL_NAME]]
- [[SECOND_RECRUITER_FULL_NAME]]
- [[SENDER]]
- [[SIGNATURE]]
- [[SOURCER_FULL_NAME]]
- [[TODAY]]
- [[VP_STAFFING_FULL_NAME]]
Specifics and limitations:
- This trigger will only be available for selection if the client instance has Multistage Application enabled in provisioning.
- Candidates will always be able to access their applications and click the Update button. Even if no field was updated/modified, the Application Updated By Candidate trigger will be executed. The Application History will show no changes even though the trigger is sent.
- There is no way to avoid this trigger from being executed based on the applicant status (e.g.: "We do not want this trigger to be executed when a disqualified candidate updates the application.")
- This trigger is only valid for changes made through standard career site as the trigger point is dependent on the call made from standard career site.
Keywords
Multistage, email, token, applicant, status, disqualified, trigger, application, updated, candidate , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , How To