2614869 - Performance Management Inbox 'Currently With' Column Does Not Show Manager Name

When users access their Performance Inbox, the Currently With column shows a name other than the manager's name.

• SAP SuccessFactors Performance Management
• SAP SuccessFactors 360 Multi-Rater

1. Log in to system
2. Navigate to Home dropdown > Performance
3. Select All Forms or the En Route folder
4. The name displayed is not the manager's name

Expected behavior

The name displayed in the Currently With Column will correspond to the last role listed in a for a collaborative step. To correct the name displayed:

• For one form, follow the steps in Implementing and Managing Performance Management - Modifying Route Maps and move the Manager role to the bottom
• NOTE: You can only modify the step if it is not the current step
• For multiple forms:
1. Log in to system
2. Navigate to Admin Center > Manage Route Maps
3. Select the route map
4. Select the collaborative step
5. In the Roles section, move the Manager role to the bottom > Save
6. Relaunch the form

• Implementing and Managing Performance Management - Modifying Route Maps
• Implementing and Managing Performance Management - Creating a Route Map

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