SAP Knowledge Base Article - Public

2614975 - Rating Circle Icons are Rendered in Brown Color on iOS - SuccessFactors Mobile

Symptom

The color of the rating circle appears in Brown color instead of Yellow on the iOS device.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors Performance Management
  • SAP SuccessFactors Mobile App

Reproducing the Issue

  1. On the Successfactors Mobile App, open a Performance Form that has ratings enabled.
  2. Notice that the color of the rating icons show in Brown.

    Brown rating icons.jpg

Cause

The Darken Colors setting on the iPhone is enabled.

Resolution

  • In the recent SuccessFactors mobile app update on iPhone (Version 6.7.1), users can now switch on Darken Colors to improve readability.
  • If you are now seeing the rating icons in Brown, the Darken Colors setting is already enabled on your iPhone device.
  • To change the color of the rating icons back to Yellow, the Darken Colors setting has to be disabled.
  • On your iPhone please go to Settings > Accessibility > Increase Contrast > Darken Colors.

Keywords

PM mobile, review, Performance, PMGM, form, rating, icon, circle, brown, yellow, mobile, app rating, colour, iphone, iOS, Darken Colors, settings , KBA , LOD-SF-PM-MOB , Mobile Interface , Problem

Product

SAP SuccessFactors Performance & Goals all versions