Symptom
- How is the availability assigned to an available interviewer via Interview Scheduling?
- What is the timezone of Interviewers availability from Outlook and how does the system capture the time zone?
- How is the availability captured by the system if the user is proxied as a different user?
Environment
SAP SuccessFactors Recruiting Management
Resolution
- Once Outlook integration is enabled, availability will be retrieved from the Interviewers’ Outlook calendar when the Organizer clicks Find Availability.
- Any times that the Interviewers have free on their calendar within their Exchange work hours will be used to get available slots.
- Availability from Outlook is captured in the Employee Profile time zone of the Interviewer.
- Availability displayed should be the Organizer’s time zone. So it is also important the Organizer’s timezone is set correctly.
Note: The system will pick the timezone from the Last Modified User, so if Proxy As is used, the timezone will be from the Proxyed As User. For example, User A is logged in SuccessFactors and proxy as User B to schedule an interview. Then when the interview is created the timezone will be picked from the User B.
See Also
KB article 2439230 - Time Zone in Interview Scheduling Calendar
Keywords
RCM, success factors, SF, organizer, timezone, time, zone , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , How To
Product
SAP SuccessFactors Recruiting all versions