/support/notes/service/sap_logo.png){kind=logo}
SAP Knowledge Base Article - PublicSymptom
My Profile card in SuccessFactors home page does not show the background image set for the user profile and shows a blank background instead.
Environment
SAP SuccessFactors HXM Suite
Reproducing the Issue
- Log in to SuccessFactors.
- Check "My Profile" tile (usually under My Info section).
- The tile will have a blank background.
Cause
📌 This is because of a particular feature being disabled in Provisioning. The feature is- "Enable Public Profile".
Resolution
***To implement this solution or workaround, access to the Provisioning page is necessary. As a customer, you don't have access to Provisioning. To complete tasks in Provisioning, contact your implementation partner or Account Executive. For any non-implementation tasks, contact Product Support.***
Keywords
My Profile, Tile missing background, Public Profile, Enable Public Profile, Latest home page (aka Reimagined Home Page), HOM, LHOM, card, tile , KBA , LOD-SF-PLT-LHOM , Latest Home Page , Problem
/support/notes/service/facebook.svg)
/support/notes/service/twitter.svg)
/support/notes/service/youtube.svg)
/support/notes/service/linkedin.svg)
/support/notes/service/instagram2.svg)