SAP Knowledge Base Article - Public

2615086 - Platform - My Profile tile in home page does not show background image

Symptom

My Profile tile in BizX home page does not show the background image set for the user profile and shows a blank background instead.

Environment

Successfactors Platform

Reproducing the Issue

  1. Log in to BizX.
  2. Check "My Profile" tile (usually under My Info section).
  3. The tile will have a blank background.

Cause

This is because of a particular feature being disabled in Provisioning. The feature is- "Enable Public Profile".

Resolution

Please contact customer support or your partner to enable the Pulic Profile feature from Provisioning.

Keywords

My Profile Tile missing background Public Profile , KBA , LOD-SF-PLT-HOM , Home Page , Problem

Product

SAP SuccessFactors HCM Core 1711 ; SAP SuccessFactors platform all versions