SAP Knowledge Base Article - Preview

2615527 - Extension Field Read Only in Live Activity Center

Symptom

Extension field is read only during inbound call in Live Activity Center.


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Environment

SAP Service Cloud

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Extension Field, Read Only, Live Activity Center. , KBA , extension field , read only , live activity center. , LOD-CRM-LA , Live Activity , Problem

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