Symptom
Why is it not possible to change the Type of a Program when copying it?
When doing this same action for a single Item it is possible to change the Item Type. What is the reason behind this?
Environment
SuccessFactors Learning Management System (LMS)
Reproducing the Issue
- Open an existing Program record
- Click on Copy
- Type is not changeable
Cause
Program type is set when a Program is created and cannot be changed during editing because many rules within the system rely on the type of a program. For example, you must propagate changes to a scheduled type program.
For this reason, changes are not allowed to the Program type after creation.
When copying a Pogram this also applies and there is no option to change the program type during the copy process.
If it is required to duplicate a program while changing the program type, this will require creation of a new program.
Resolution
If it is required to duplicate a program while changing the program type, this will require creation of a new program.
Keywords
Copy Program, program type, update program type, duplicate program , KBA , LOD-SF-LMS-PRO , Programs , How To