SAP Knowledge Base Article - Public

2616208 - Workflows: How to enable the "View Completed Workflows" permission in Role-Based Permissions (Data Blocking)

Symptom

  • For HRIS Workflows and MDF Workflows, Data Blocking is available only for completed Workflows
    • Workflows that have the status Approved, Rejected, or Canceled.
  • The completed workflows can only be viewed by users with the correct permissions.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Employee Central

Resolution

How to enable the "View Completed Workflows" permission in Role-Based Permissions:

   1. Enable the feature

  1. Navigate to Admin Center > Platform Feature Settings
  2. Enable "Add Permission: View Completed Workflows"
  3. Click Save

platformFeature.jpg

 

    2. Grant permission to a Permission Role

  1. Navigate to Admin Center > Manage Permission Roles
  2. Edit the role in question
  3. Click "Permissions..."
  4. Go down to Administrator Permissions > Manage Workflows
  5. Enable "View Completed Workflows"
  6. Click "Done"
  7. Click "Save Changes"

rbpee.png

Notes:

  • If this Data Blocking is enabled in the environment, anyone listed as a CC User on a workflow has to have this permission in order to receive Workflow Notifications on the "My Notifications" section on the "My Pending Requests" page
    KbaExample.jpg
    • If they do not have this permission: Expected Behaviors:
      • The CC User will only receive the e-mail notification
      • The system will not trigger an entry in My Notifications section on the "My Pending Requests Page
    • The user also has to have a unique e-mail address that is not used by any other users in the system
      • This is dependency that the system uses in order to resolve the correct data for the workflow notifications
    • Users have to have this permission in order to see completed workflow details
      • Else an error will populate:
        • You do not have the necessary permissions

FAQ - Additional Information

 Q) Where can I get Guide?

A) Guide: Implementing and Administering Workflows in Employee Central

Chapter: Granting Permission for Viewing Completed Workflows

See Also

  •  2646054 - Role-Based Permissions take preference over field level visibility
  • 2080722 - How to manage & modify a Workflow that is in progress - Employee Central 
  • 2412557 - Workflow does not respect permissions
  • 2487801 - Job Code is visible in My Workflow request page even though no RBP permission is provided
  • 2080181 - Respect Permission Functionality in Workflow Configurations - EC
  • 2720480 - Does Manage Workflow Requests Respect Permissions?
  • 2616208 - Workflows: How to enable the "View Completed Workflows" permission in Role-Based Permissions (Data Blocking)

Keywords

ECT-105783, ECT-83139, data blocking, workflows, ec, employee central, mdf, data protection and privacy, My Pending Requests, pending workflow, notifications, SFSF, SFEC, success factors, Permission, View Completed Workflows , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , How To

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions