Symptom
You are trying to reverse a tax payment but the system gives several error messages and the cancellation fails.
Environment
SAP Business ByDesign
Reproducing the Issue
-
Go to the Tax Management work center.
- Go to the Tax Payments subview.
- Show all Tax Payments and find Tax Payment ID XXX (XXX represents the ID of the Tax Payment)
- Click Reverse
- The following error messages are displayed:
- Cancellation of tax payment <ID> failed
- Cancellation of document <ID> failed
- Action REOPEN not possible; action is disabled
Cause
The Tax Payment XXX that you are trying to reverse is paying a Tax Return YYY with status Replaced.(YYY represents the ID of the Tax Return)
This means that after the Tax Return YYY was paid and completed, a correction run was executed for the same and created a new Tax Return ZZZ (ZZZ represents the ID of the New Tax Return)
Resolution
Since the Tax Payment reversal is being made with reference to the amended Tax Return, the return that amends has to be reversed first.
- Go to the Tax Management work center.
- Go to the Tax Payments subview.
- Edit the Tax Payment XXX.
- In the Tax Retunr Details open the associated Tax Return YYY.
- The status of the Tax Return YYY is Replaced.
- Click on the Tax Return ID ZZZ under Corrected By on top of the page.
- The Correction Return ZZZ is opened.
- Click Reverse to reverse the Tax Return ZZZ.
- You are now able to reverse the Tax Payment XXX.
Keywords
Steuerzahlung, Umsatzsteuermeldung, stornieren , KBA , SRD-FIN-TAX , Tax Management , How To