/support/notes/service/sap_logo.png){kind=logo}
SAP Knowledge Base Article - PreviewSymptom
- Running SAP CCtr 7.0.10.x. with an implementation of the AlarmServer to a dedicated VU
- The AlarmServer log shows the following error message:
- ERR> Alarm filter: Alarm [KEEPALIVE] blocked due to mandatory alarm data missing.
- INF> HeartbeatMonitor: changing status of server XXX.XXX.XX.XX_CCTR-HAC01_KEEPALIVE to [DOWN]
Read more...
Environment
SAP Contact Center 7.0
Product
SAP Contact Center, on-premise edition 7.0 ; SAP Customer Relationship Management 4.0
Keywords
CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications, Alarm Server, , KBA , CRM-CCI , Contact Center Infrastructure , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
/support/notes/service/facebook.svg)
/support/notes/service/twitter.svg)
/support/notes/service/youtube.svg)
/support/notes/service/linkedin.svg)
/support/notes/service/instagram2.svg)