2616243 - Unable to See the Purchase Order's Attachments in the Approval Task Details

Approver user is unable to see the Purchase Order's Attachments in the "Attachments and Notes" view. 

Note: the user is able to see the attachments by opening the Purchase Order itself > Attachments tab. 

SAP Business ByDesign

1. Go to Managing My Area work center.
2. Go to Approvals tab.
3. Open the relevant Purchase Order approval task.
4. Navigate to Attachments tab.

No records found.

The user is unable to access the attachments and notes via the Task approval details screen. 

Usually the Notes and Attachments at Header and Item level are hidden.

Please follow the steps below to enable the task approver to see the Attachments details:

1. Go to Managing My Area work center. 
2. Go to Approvals view. 
3. By clicking on the link appearing under subject column for Purchase Order, open the Approval UI (QAF).
4. In User Settings, click on 'Start Personalization Mode'.
5. In UI element, Enable the 'Unnamed Container' using the check box.
6. Where 1st & 2nd Unnamed Container indicates the notes & attachment at the header level, 3rd and 4th Unnamed Container indicates the notes and attachment at the item level.
7. Save it. 

Now the approver should be able to see the Purchase Order's notes and attachments in the Task Details screen. 

Attachments, Notes, Purchase Order, Approval task, Approver , KBA , AP-POP-PO , Purchase Order , How To