Symptom
- Manager have the option to select his/her substitute when being terminated, even if "Use Automated Hierarchy Adaptation" is configured in the system. Can these options be made hidden or mandatory?
- When terminating a manager with direct reports, you're given a few options to transfer direct reports to a new manager. Can you limit the drop down options?
- When transfering an employee, this option is also listed, can it be removed?
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
- SAP SuccessFactors HXM Suite
- SAP SuccessFactors Employee Central
Reproducing the Issue
- Choose a manager to terminate
- Take Action > Terminate > Select the date of termination
- Appears the "Transfer Direct Reports" or "Transfer Direct Subordinates" fields
Cause
This is expected behavior. This fields cannot be hidden or made mandatory in Terminate or Transfer screen, neither can the options be limited in the dropdown menu. The values here are hard coded and cannot be limited or modified.
Resolution
- This changes are not supported by the system. If the customer requires this configuration in the system, she/he may want to open a request to enhancement.
- Please follow the KBA for more details: 2090228 - How to submit enhancement requests for SAP SuccessFactors products .
Note: The "Transfer Direct Report" pop-up is only applicable for Termination as it is tied to assignment and unassignment of position. This will not appear in changing manager's location or other objects within the Job Information.
See Also
- If you use position management, there is a further optional value introduced, please see: Employee Central Position Management - Employee Termination
https://influence.sap.com/sap/ino/#/idea/208559/?section=sectionDetails
Keywords
SF, success factors, EC, Manager termination, Transfer Direct Reports, Transfer Direct Subordinates, Position Management, terminate, Manager , KBA , LOD-SF-EC-TER , Termination Details , LOD-SF-EC-POS , Position Management , Product Enhancement