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SAP Knowledge Base Article - PreviewSymptom
You set up some fields to be mandatory in an appointment.
When you create an appointment from C4C, the system won’t let you save the appointment until these mandatory fields are filled in.
However, if the appointment is created from Outlook, the same fields will not be mandatory and outlook will be able to save these appointments without filling in the same fields.
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Environment
- SAP Add-In for Microsoft Outlook
- SAP Hybris Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
mandatory field, outlook, appointment, account, activities, , KBA , LOD-CRM-ACT , Activities , Problem
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