2616381 - 'An application error occurred.' when initiating the background check - Recruiting Management

'An application error occurred.' when initiating the background check

SAP SuccessFactors Recruiting Management

1. Recruiting > Select the job requisition

2. Select the candidate from 'Background Check' status

3. Take Action > Initiate Background Check > application error will occur

As the application background check will be processed via OData API, user initiating the background check should have OData action permissions.

Add the following permissions to user initiating the background check:

Recruiting Permissions > OData API Application Export
Recruiting Permissions > OData API Application Create
Recruiting Permissions > OData API Application Update
Recruiting Permissions > OData API Candidate Export

Metadata Framework > Import Permission on Metadata Framework
Metadata Framework > Admin access to MDF OData API

Manage Integration Tools > Allow users to execute "Application/UI" or "Event-based" Integrations

2251702 - OData API Integration with Recruiting Management

Background Check, Metadata Framework, OData API , KBA , LOD-SF-RCM-INT , Integration Center & Intelligent Services , Problem