Symptom
- You create a new Service Order.
- You add an item with the item type SHIP - Spare part (advanced ship/sales) and you receive the error message ‘Item XXX: Products w/ item group Spare part (advanced ship/sales) not supported for location of srv provision Supplier Service Center.’ (where XXX stands for the item type)
Environment
SAP Business by Design
Reproducing the Issue
- Go to the Service Orders Work Centre.
- Choose New Service Order from the Common Task list.
- Navigate to the Items Tab.
- Add an item with the item type SHIP - Spare part (advanced ship/sales).
You receive the error message: 'Item XXX: Products w/ item group Spare part (advanced ship/sales) not supported for location of srv provision Supplier Service Center.’
Cause
The item type SHIP - Spare part (advanced ship/sales) is not supported for Service location Supplier.
Resolution
For more detailed information refer to the Help Centre document entitled Services.
Keywords
Service, Spare Part, location of service provision, Supplier Service centerservice order,supplier service center,spare part,location of service provision , KBA , AP-SVO-SO , Service Order , Problem
Product
SAP Business ByDesign 1802
SAP Knowledge Base Article - Public