Symptom
-
You create a new Service Order.
- You add an item with the item type SHIP - Spare part (advanced ship/sales) and you receive the error message ‘Item XXX: Products w/ item group Spare part (advanced ship/sales) not supported for location of srv provision Supplier Service Center.’ (where XXX stands for the item type)
Environment
SAP Business by Design
Reproducing the Issue
-
Go to the Service Orders Work Centre.
- Choose New Service Order from the Common Task list.
- Navigate to the Items Tab.
- Add an item with the item type SHIP - Spare part (advanced ship/sales).
You receive the error message: 'Item XXX: Products w/ item group Spare part (advanced ship/sales) not supported for location of srv provision Supplier Service Center.’
Cause
The item type SHIP - Spare part (advanced ship/sales) is not supported for Service location Supplier.
Resolution
For more detailed information refer to the Help Centre document entitled Services.
Keywords
Service, Spare Part, location of service provision, Supplier Service center , KBA , service order , spare part , supplier service center , location of service provision , AP-SVO-SO , Service Order , Problem
Product
SAP Business ByDesign 1802