Symptom
You are trying to reverse a tax payment, however the system informs that its cancellation failed.
Environment
SAP Business by Design
Reproducing the Issue
- Go to the Tax Management work center.
- Go to the Tax Payments view.
- Find the related tax payment and click Reverse.
The following errors are raised:
- Cancellation of tax payment XYZ failed. (XYZ represents the Tax Payment ID).
- Cancellation of document <ID> failed
- Action Reopen not possible; action is disabled
Cause
The tax payment that you are trying to reverse is paying a tax return with status Replaced, which means that after the tax return was paid, and hence completed, a correction run was executed for the same and created a new tax return.
Resolution
Since the tax payment reversal is being made with reference to the amended tax return, the return that amends this Tax Return has to be reversed first.
You can easily track these documents via bellows steps:
- Go to the Tax Management work center.
- Go to the Tax Payments view.
- Edit your tax payment.
- In the Tax Return Details, open the associated tax return. You see that this return is Replaced.
- Click the tax return ID on the field Corrected By: The correction return is opened.
After reversing the correction return, you are able to reverse the tax payment.
Keywords
Tax payment, Reverse Tax Payment , KBA , SRD-FIN-TAX , Tax Management , How To