SAP Knowledge Base Article - Preview

2617331 - When a Visit in Process is set as Complete, the Notes From the Last Visit are not Coming From the Previous Visit but the Notes from Current One.

Symptom

Notes from the previous Visit completed at a Customer's are no longer propagated in the Notes From Last Visit section of the current Visit once you set it as Complete.


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Environment

SAP Sales Cloud

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Visits, Completed Visits, Notes From Last Visit, Notes. , KBA , LOD-CRM-ACT , Activities , Problem

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