SAP Knowledge Base Article - Preview

2617353 - Surveys and Tasks Facets Missing in Phone Calls

Symptom

You would like to have a surveys and tasks facets in phone calls activities. However, you cannot add these facets via the adaptation mode.


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Environment

SAP Hybris Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

phone call, survey, task, activity management, scoping, , KBA , LOD-CRM-ACT , Activities , How To

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