SAP Knowledge Base Article - Public

2617510 - Drill down is not possible on a bar chart when using a Live BW Data Connection in SAP Analytics Cloud and SAP Digital Boardroom (SAC)


The following error is shown when trying to drill down on a bar chart in an SAP Analytics Cloud story using a Live BW Data Connection;

Error:[Error [Server]: Fatal Runtime Exception occured; MsgClass:
Error [Server]: (#687) Node 342 with predecessor 0 not found in heirarchy "PRODUCT_HIER"; MsgClass: BRAIN]


  • SAP Analytics Cloud 2018.4.0

Reproducing the Issue

  1. Log in to SAP Analytics Cloud
  2. Create a Live BW Data Connection
  3. Create a Model with a hierarchy defined in the BW backend
  4. Create a story based on this Model
  5. Add a measure and dimension on a Bar Chart
  6. Drill down on one of the bars


Some notes missed in BW side.


This issue has been solved by implementing the SAP notes below:


2591889 Error reading the data of InfoProvider containing Version dependent Hierarchy

See Also

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EPM, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA , SAP Analytics Cloud (SAC) , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , LOD-ANA-PL , Planning , LOD-ANA-BR , SAC Boardroom , LOD-ANA-PR , SAC Predictive , Problem


SAP Analytics Cloud 1.0