2617510 - Drill down is not possible on a bar chart when using a Live BW Data Connection in SAP Analytics Cloud and SAP Digital Boardroom (SAC)

The following error is shown when trying to drill down on a bar chart in an SAP Analytics Cloud story using a Live BW Data Connection;

Error:[Error [Server]: Fatal Runtime Exception occured; MsgClass:
Error [Server]: (#687) Node 342 with predecessor 0 not found in heirarchy "PRODUCT_HIER"; MsgClass: BRAIN]

• SAP Analytics Cloud 2018.4.0

1. Log in to SAP Analytics Cloud
2. Create a Live BW Data Connection
3. Create a Model with a hierarchy defined in the BW backend
4. Create a story based on this Model
5. Add a measure and dimension on a Bar Chart
6. Drill down on one of the bars

Some notes missed in BW side.

This issue has been solved by implementing the SAP notes below：

2567476 - CX_BICS_RUNTIME_EXCEPTION CX_RSR_HIER_MEMBER_NOT_FOUND

2591889 Error reading the data of InfoProvider containing Version dependent Hierarchy

• How to find User Assistance for SAP Analytics Cloud?
• Ask a question on the SAP Community!
• 2487011 - What information do I need to provide when opening incidents with SAP Analytics Cloud (Hint: Use component LOD-ANA*)

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