SAP Knowledge Base Article - Preview

2617514 - In mobile application, managers cannot search for anyone in their organisation hierarchy (org chart) if they are not direct managers

Symptom

In mobile application, managers are able to search for employees that directly report to them, but they cannot search for other employees (who are not directly reporting to them) in their organisation hierarchy (Org Chart). Managers can see and search for them in the org chart in instance (desktop version).


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Environment

Employee Central - Mobile

BizX Platform

Product

SAP SuccessFactors HCM Core all versions ; SAP SuccessFactors Mobile all versions

Keywords

Mobile org chart, organisation chart, direct report in organisation chart, Mobile organisation chart, Cannot see direct report in mobile app , KBA , LOD-SF-EC-MOB , Employee Central Mobile , LOD-SF-FWK-MOB , Mobile Application , Problem

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