SAP Knowledge Base Article - Public

2617603 - Error Occurred While Saving Global Assignment - Email Issue

Symptom

When attempting to create a Global Assignment (GA) the process fails with error: "Error Occurred While Saving Global Assignment..."

Environment

Employee Central - Global Assignment

Reproducing the Issue

  1. Take action
  2. Add Global Assignment
  3. Add details
  4. Submit
  5. Error is thrown

 error.jpg

Cause

This error may be thrown for because of Configuration or Data Issue.

This scenario refers to incorrect email length which exceeded the maximum limit (white space is found after the email)

By default the length of email is 100 chars, which you can check by adding white space in the email field up to the end, where a message will indicate the limit

limit.jpg

In this scenario, the issue is caused by the empty space found at the end of the email address.

to check whether the email has empty space at the end, hoover over the email address and notice the line after the email (as higlighted below in yellow)

example.jpg

Resolution

  • Edit the email address
  • Remove the email space at the end of the email 
  • Save.
  • Attempt to create GA again - the issue should be resolved.

See Also

  2537670 - Error occurred while saving global assignment while approving "Add Global Assignment"

Keywords

Error Occurred While Saving Global Assignment, Email, Global Assignment, , KBA , LOD-SF-EC-GA , Global Assignment , Problem

Product

SAP SuccessFactors Employee Central all versions