2617630 - Prerequisites are not showing in Learning Plan for instructor-led items when prerequisites are added after class enrollment

• Status "You have unmet prerequisites" does not show in the user's Learning Plan if prerequisites have been added to the item after user is already enrolled to a class

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP Successfactors Learning

1. Create an item without any prerequisites and add a class to it
2. Register the user to the class
3. Add a prerequisite to the item
4. Go back to the user's Learning Plan and see that the "You have unmet prerequisites" status is not showing, status is still 'Enrolled'

• This is following the system design. "You have unmet prerequisites" will only show if the user is not yet enrolled to the class
• Remember, unmet prerequisites block users from enrolling to the available classes. Therefore, unmet prerequisites is not relevant if the user is already enrolled to a class
• When an ILT item has prerequisite, the flow is:

• User self-assign the item via 'Assign to me' option > 'You have unmet prerequisites' shows > User completes prerequisites > User enrolls to the class via 'Register Now' option > User will have 'Enrolled' status

• If user is already in the 'Enrolled' status, it will not return the user to 'You have unmet prerequisites' status after you add a new prerequisite to the item as the user already bypassed the prerequisites.

If prerequisites need to be completed first before user could attend the class, here are the options:

1. User should withdraw from the class. Assigned item will then have the 'You have unmet prerequisites' status and will not have the 'Register Now' option until he/she completes the prerequisites.
2. You may keep the user's registration and manually monitor the user's completion of unmet prerequisites. In the 'My Classes' page on the "USERS" tab, the instructor can filter out the users who have unmet prerequisites.

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